The Financial Conduct Authority (FCA) estimates that 27.7 million adults in the UK are in circumstances that could make them vulnerable.
In our last week’s session for ‘Compliance for financial services’, a great topic was discussed: FCA regulations on vulnerable customers. This was led by our guest speaker Helen Pettifer, Vulnerable Customer Expert along with the hosts Steve Brett and Kate Jones
In this week’s Compliance for Law Firms session, Steve Brett and Kate Burt were joined by guest speaker Ian Quayle, to explore some of the most common causes of complaints and negligence claims in residential conveyancing.
In this week’s Compliance for Law Firms session, Steve Brett and Kate Burt, spoke about the differences between a healthy and toxic compliance culture and what firms can do to improve.
Is negotiation a core Compliance Skill? What are the actionable skills you need in a compliance team?
What is it and how can we use this approach to improve our L&D initiatives?
Another informative Compliance for law firms session with Steve, Kate and Colin Taylor, Director of Howden Insurance Brokers Limited.
Compliance for law firms call – Changes to LSAG guidance
We are often asked about why our courses are engaging. It’s something we have worked hard at from the outset. Indeed it is the reason E3 was born. Let me illustrate the impact we have with a real life experience told to me by a customer.
Why do gamification principles translate so well into the office environment? Is it in their ability to engage and create competition within yourself or with others?
How can we create engaging content that actually helps develop knowledge and understanding in a particular field of compliance for everyone?
